Enter Customer Care Award Please take your time to fill out our online entry form below. Customer Service Award - sponsored by Stagecoach How to Enter this category Entries can be made in two ways 1) You can nominate yourself or 2) ask someone else to nominate you. Either can be done on this entry form. If you are nominating someone else please provide details that will enable us to contact the business. We will want to be in touch with them to ask for information about the business and their services that will help the shortlisting judges. If you are the business owner and wish to nominate yourself you can start by providing these details. We have posed some questions to assist you to focus on the principal areas that the judges will be assessing. You are of course free to add further information that will support your application. The judges will identify three finalists from the written submissions. Applicants will be advised if they have been successful as soon as possible after the closing date and a judges visit will be arranged with the three finalists. The visit will enable the judges to determine their winner. Each finalist will receive a certificate and 1 complimentary ticket to the Awards Ceremony on 22nd November 2024 at North Shore Hotel where the winner will be announced. The closing date for entries is 30th September 2024. Business Name* Contact Name* First Last Business Address* Street Address Address Line 2 City County Post Code Contact Phone Number*Contact Email* Website Name of Person Nominating* First Last Address of Person Nominating* Street Address Address Line 2 City County Post Code Phone Number of Person Nominating*Email of Person Nominating* Please answer the following questions so that our judges can gain the best insight into your new business and its qualities and why you believe it should be shortlisted.1) Describe the role of customer care in your business. Include information about your management, staff, and customers.*2) Explain how customer care standards are maintained and improved.*3) Provide information about how your high customer care standards have benefited your business.*4) Describe challenges you have overcome and your ambitions and opportunities for the future.*5) Why should you win this award?*Consider providing the following: notable achievements, examples of good customer service, community involvement, what sets you apart from other businesses and links to testimonials/feedbackUpload Files Drop files here or Select files Accepted file types: jpg, png, pdf, Max. file size: 96 MB, Max. files: 10. Please upload any supporting evidence here. Category – Customer Service Award Awards Overview This is an award for exceptional customer care. If you think your business stands out for customer care you should enter this category. Entries are expected from any type of business that is customer facing. Main Judging Criteria The judges are looking for examples of best customer care. They will be interested to hear if you have exceptional members of your team that set the high standard or to hear if you have knowledge, standards or procedures that put your business ahead of your competitors. Evidence Requirements Tell us about your good customer service, include how you dealt with a customer complaint or how you avoid them in the first place. You may include some good reviews from social media or messages from satisfied clients. CAPTCHA
